Ibyuma Bwuzuye Bya Call Centre
Niba ukeneye ibyuma bihuza nabatanga serivisi,
cyangwa ibyuma kubakozi, urashobora kubona hano.
Nta guhangayikishwa no guhuza na software yawe yo guhamagara
Ibihe bizaza-Ibimenyetso biguha imbaraga zo gukoresha tekinoroji ya AI iheruka
• Inararibonye ya Omni-Omni kubakiriya
Igisubizo cyitumanaho gihuriweho gitanga uburyo butandukanye bwo kubona serivisi zabakiriya, nka Wechat, Weibo, terefone, imeri, porogaramu hamwe nubujyanama kumurongo. Ifasha guhamagara ibigo gukorera abakiriya igihe icyo aricyo cyose, bityo bikakusanya imikorere y'akazi kandi amaherezo bituma abakiriya banyurwa nabakiriya.
• guhuza bidasanzwe hamwe nabatanga serivisi
• Guhuza byuzuye hamwe na software ya Call Centre
• Kwemera ikoranabuhanga riheruka - Ubwenge bwa artificite ai
Gutonda umurongo nimwe mu ngingo nini zo kubabara mu bigo, miliyari 62 z'amadolari ku mwaka yatakaye kubera imikoranire y'abakiriya.
Ibisubizo bishingiye hamwe nabakozi birimo gukina inshingano nyinshi kandi byingenzi muguhamagarwa, kugabanya gutegereza no kwihuta kugirango bakemure abakiriya, basiga akazi gakomeye kubakozi.
Ibikoresho bya dilstar byemeza ijwi ryiza na QOS kugirango uha imbaraga imikoranire idafite akamaro hamwe nibikoresho bya AI.
• Imiterere ya sisitemu
